Safety Standards

Our hygiene measures:

 

 

Please only arrive at our hotel if you are healthy.

  • there are multiply disinfectant stations throughout the hotel
  • mouth and nose protection/ facemasks obligatory for all our staff, also for our guests at generally accessible places
  • your tables (for breakfast and dinner) have disinfectant available for you exclusively and we serve as much food as possible by our waiters to your tables
  • all surfaces in the public area are cleaned and disinfected multiple times throughout the day
  • staff measure their temperature before every shift
  • we kindly ask you to not let your kids go to the buffet by themselves
  • in childcare, your children will be divided into smaller groups
  • this winter we only can take care of children without cold symptoms
  • should you feel unwell or experience flu-like symptoms at any time, please contact the reception
  • our wellness area is big enough to keep your distance
  • on demand we open the sauna area as well besides the opening times

 

New cancellation conditions:

 

25.09.2020 – 20.12.2020

Cancellation free of charge up until 48hrs before arrival

 

20.12.2020 – 09.01.2021

Cancellation free of charge up until 14 days before arrival

 

09.01.2021 – 06.02.2021

Cancellation free of charge up until 48hrs before arrival

 

06.02.2021 – 27.02.2021

Cancellation free of charge up until 14 days before arrival

 

27.02.2021 – 27.03.2021

Cancellation free of charge up until 48hrs before arrival

 

27.03.2021 – 10.04.2021

Cancellation free of charge up until 14 days before arrival

 

10.04.2021 – 09.05.2021

Cancellation free of charge up until 48hrs before arrival